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Support is available Normal svarstid: inom 1 arbetsdag Akuta driftärenden: prioriteras direkt
Contact & support

We will help you move forward

Contact Nyttodata in the way that best suits your case. Here you will find clear contact channels for support, operational issues, new customers and general advice in the same calm and professional expression as the rest of the site. Swedish base text: Contact Nyttodata in the way that best suits your case. Here you will find clear contact channels for support, operational issues, new customers and general advice in the same calm and professional expression as the rest of the site.

Direktkontakt

Email

For general support, onboarding questions and follow-up on existing cases.

Send email
Fastest when needed

Phone

When you need quick guidance, priority contact or want to speak directly to the team.

Call us
Best for errands

Customer portal

The best choice for support cases where you want to be able to track status, responses, and history over time.

Open the portal

So you get to the right place faster

To help you as effectively as possible, it's a good idea to describe what's affected, when the problem started, and if there's an error message. If you have screenshots or log excerpts, it's often faster to troubleshoot directly.

1

Describe the problem

What doesn't work, who is affected and how is the error noticeable in everyday life?

2

Share context

Please send screenshots, error text or which steps have already been tested.

3

Choose the right path

Portal for support cases, email for questions and phone for more urgent contact.

When should you contact us?

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General advice

Questions about structure, working methods, onboarding or how Driftpunkt can be used more effectively.

Support cases

When something doesn't work, needs to be followed up or requires technical troubleshooting.

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Acute incidents

When multiple users are affected, services are down or operations are stopped.